Practical Business Development Ideas for NDE Service Providers - Part 4

摘要

The Fourth Element - Enhancing ServicesEnhancing services means both developing what services to provide and how services are provided. In the service business, it is surprisingly easy to confuse 'what' with 'how', or entirely overlook important aspects of either.As an example of what service to provide, ICSA W59, Welded Steel Construction (MetalArc Welding) specifies that visual inspection be completed on finished welds,but not any other examinations or in-process inspections, which must beinvoked by the contract. Specifically, section 7.4 states that "users shouldconsult appropriate technical sources".