Crt Revises National Structure: 'A step up in our service to boaters'

摘要

In the first major change in its structure since the Canal & River Trust launched two years ago, chief executive Richard Parry has unveiled a reorganisation that he says will be "a step up in our service to boaters".The 11 local waterway offices will now deal exclusively with customer services and working with local communities, with all major maintenance and engineering managed nationally. A new Head of Customer Service will be in charge of boating, including licensing and enforcement, and will report directly to the chief executive.