How Blockbuster Failed at Failing.

摘要

IN retrospect, it seems obvious that the practice of driving to a store to rent a movie to watch at home was preordained to extinction. The surprise, and the business tragedy, is this: the company that delivers movies to 15 million doorsteps these days isn't Blockbuster-the retail chain that once dominated the industry-but an up-start, Netflix, that used little more than a website and knowledge of the postal service to topple a far more powerful and wealthy rival.