Organisational culture and cloud computing: coping with a disruptive innovation

摘要

Since 2007, cloud computing has emerged as a computing paradigm that is likely to change many of the traditional ways of delivering computing services to people and organisations. Many organisations, small and large, have embraced it because of the advantages it promises in terms of flexible cost structure, scalability and efficiency. However, is cloud computing the type of disruptive innovation that is likely to require a fundamental shift in the way supplying organisations view their delivery of computing services, and in the way consuming organisations perceive and use those services? This paper attempts to address this issue by reflecting on the developments of this emerging computing service modality and Christensen's theory of disruptive innovation. In doing so, the article highlights the implications of cloud computing for the future directions of organisations and their cultures.