An Interview With Donald A. Norman

摘要

As a prominent advocate for the users of consumer technologies, Donald A. Norman has influenced thinking and research in many fields, including product design, usability, and technical communication. Arguably the best-known popular voice for user-centered design in the United States, Norman has shaped the language people employ to talk about technologies ranging from teapots to robots. He is, for example, largely responsible for popularizing the concepts of affordances and constraints in how people think about the design of user interfaces.