Sweet Pickings: Manufacturer's Fulfillment and Distribution Operations Symbolize Efficiency and Accuracy

摘要

Challenge: The leader in the dark and premium chocolate industry needed to update its manual, paper-based order and fulfillment operation, and "right size" capacity and establish repeatable processes across its distribution center network.Solution: We collaborated with the customer to develop and implement a customized Web-based ordering system. A fulfillment management system greatly enhanced the quality of the operation while optimizing efficiency. For the customer's two distribution centers, we installed RedPrairie® DLxP to integrate with the existing systems, applications, products, and SAP. A computer-aided labor management system provides inputs on KPIs to measure the effectiveness of the operations and consistently evaluates improvements in efficiency.