Understanding the stimuli, scope, and impact of organizational transformation: The context of eBusiness technologies in supply chains

摘要

With eBusiness technologies seen as a source of competitive edge, supply chains are facing organizational transformation. The supply chain transformation has been widely explored in the context of standalone case studies focusing on either systems, relationships, or implications of projects to supply or manufacturing risk. The research has been limited to address the underlying reasons for variance in organizational transformations effort. This study employs a case study in an automotive supply chain, followed by a questionnaire distributed to four automotive supply chains achieving 65 responses. The findings indicate that organizational transformation can vary based on the relationship between individual eBusiness technology and its stimulus (responsive, anticipatory, and/or proactive), its scope (evolutionary vs. radical change), and the extent of organizational transformation impact (departmental and/or business unit and/or supply chain level impact). Within this context, the current study brings forth new findings in automotive supply chains in which the individual eBusiness technologies indicated a variance across the supply chains.