To some, two-factor authenti-cation is standard operational fare. For others, it feels like an optional high-tech security approach. After all, they have survived so far by using passwords, so why complicate things at a time when many are striving to simplify their IT operations and lower costs? So what is the business case for two-factor authentication? What prospects are there for technology suppliers and integrators concentrating in this area? To understand this more fully, we must consider the societal changes which we have recently experienced that highlight the opportunities for, and implications of, identity theft.
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