Stake Your Ground

摘要

Stakeholder analysis has become standard practice among quality practitioners. Whether conducting strategic planning, exploring an organization's leadership and governance using the Baldrige criteria, chartering Six Sigma projects, assessing enterprise risk or auditing corporate social responsibility, it's important to identify individuals or groups affected by an organization's actions. In light of volatility and complexity in organizations' internal and external environments, stakeholder analysis can guide them to act responsibly and mitigate risk.