Newly certified Six Sigma Black Belts often struggle with understanding how the various quality tools work together. It took me a few projects before I began to see linkage. As I teach and mentor new Belts, I use an analogy that hits close to home. In 2001, my family and I moved to a new house. Before moving day, we conducted a final walkthrough with the contractor. I remember pointing out areas on the walls that needed a touch up with paint, the spackling smoothed out and other minor cosmetic improvements. It wasn't until months later, while wrestling with our kids on the living room floor, that something caught my eye. I noticed little areas that weren't painted that could not be seen while standing upright. Lying on the floor provided me with a new perspective.
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