Message sending in the age of surface scratching

摘要

Like all Class Is - check that, like every other business entity on the planet - Norfolk Southern Railway continues to tap technology to drive efficiencies, reduce costs, improve service and simply get better at this thing called "railroading," as NS senior execs told Managing Editor Jeff Stagl during a recent visit to Norfolk (see page 20). And, again, like every other entity bent on becoming or remaining a successful enterprise, NS is iust beginning to scratch the techno-loeic surface.