CRM or customer relationship management plays an important role in the success of any business. In simple terms, the area of CRM focuses on helping an organization create and maintain long lasting relationships with its customers. In order to make it successful, you need a good CRM application. There are many commercial and open-source CRM solutions available around the globe. What we've checked out this time is a mix of various types, and for businesses of all sizes, be it large enterprises or SMBs.
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