For an enterprise to be competitive in its busi-ness, it has become imperative to have business application software that can monitor the organization's workflow, connect people with each other between disparate departments and can present relevant information quickly during critical business decision making. Thus applications like ERP, CRM, BI, etc. have become the heart of functioning for today's enterprises. ERP, for enterprise wide information streamlining, and CRM for streamlining the customer management business processes are a few business applications that have helped enterprises to achieve success in the competitive global marketplace. There are major product vendors like SAP, Microsoft and Oracle to name a few in this enterprise application arena.
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