Changing Face of Collaboration

摘要

Businesses today have many new channels to collaborate like never before. Users have plenty of choices ranging from email to tweets to VoIP calls or even waves. UC or online collaboration is not just about cost cutting, it's more about enhancing productivity. A real world example of this is how enterprises are using public social networks to create a direct relationship with their customers. The landscape of collaboration is now changing very fast unlike the earlier days, when email was be primary source of communication.