ELECTRONIC FIELD SERVICE REQUIREMENT

摘要

The real impact of a mobile app can truly be appreciated from what Manoj implemented for his electronic field service engineers The role of a CIO has now evolved were they function as tech leaders who are constantly evaluating how new technology can bring business benefits to the company as well as the customer. The case for Manoj Kumar, CIO ACME group was no different. After joining ACME as the CIO, Manoj Kumar was tasked with improving the end user experience as it was hard to monitor activities of its 2000 strong force of field technicians.