THINK LONG-TERM, NOT SHORT-TERM

摘要

Industries have many processes across their entire supply chain, all the way from back end processes of automated operations internally along with customer facing application such as service marketing and sales. We are identifying areas where there is a lot of repetitive manual sort of a work and applying a robotic automation to automate those processes. There is a demand from their customers and increasing pressure of digitisation, so organisations are investing heavily in terms of automating some of the processes that they have through RPA. Take a use case like a car manufacturing company Ford. They have about 8000 internal users who are expected to do a lot of routing and researching, essentially the entire workflow from one point to another and they use Pega RPA.