Packaging lab encourages medical professionals to speak their minds

摘要

Intuitive, user-friendly packaging is essential in healthcare settings, where quick, confident access to treatment devices and diagnostic products can make a life-changing difference for patients. To improve the user experience for healthcare professionals using its cardiac catheters, Boston Scientific created a unique packaging lab, where it hosts catheterization-lab technicians, nurses and managers. Called the User Experience Research Lab (UERL), the facility is laid out like a working "cath lab," right down to shelving systems and lighting.