The most famous person on the U.S. Postal Service's payroll — six-time Tour de France champion Lance Armstrong — is known for his singular focus, a trait that appears to be rubbing off on his colleagues who handle the government agency's IT services. The focus in IT isn't on a bicycle race, but on single sign-on (SSO), a way to ease password management for IT staff and end users alike, and help slash by 10% the monthly slog of password reset calls to the help desk. The USPS' IT department is enjoying the first fruit of a nearly two-year effort that has resulted in the rollout of SSO capabilities to nearly 150,000 users who access nearly 1,000 applications on the agency's network.
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