Year of change

摘要

Industry innovations and consumer acceptance of new technology are surging because of the coronavirus (COVID-19). One area that has seen dramatic changes is online, with one market researcher saying the pandemic has pushed e-com-merce five years into the future. The sales figures experienced by retailers such as Walmart Inc., Target Corp. and Amazon, com, Inc. during the year tell a dramatic story. Walmart e-com-merce sales shot up 97% during the second quarter of fiscal 2020 as shoppers shifted away from visiting stores to delivery and click-and-collect.Target Corp.'s second-quarter results were equally remarkable. Digital comparable store sales spiked nearly 200% during the quarter. Breaking down digital sales by channel mix, same-day services experienced 279% comp growth, drive-up grew 734%, and sales fulfilled by the retailer's Shipt service were up more than 350%.