What is it like to develop products for cult-favorite gourmet burger chain Shake Shack? Since Day 1, the restaurant has developed a loyal following with its Angus beef burgers, crinkle cut fries and frozen custard. Today, Shake Shack is known for its high-quality classics as much as it is for its limited-time offerings and buzzworthy collaborations, so R&D members such as Allison Oesterle, Shake Shack's senior director of product development and quality assurance, are central to its ongoing success.
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