CREDIT SUISSE TAKES COMPLIANCE ONLINE: HOW E-LEARNING HAS HELPED WITH COMPLIANCE

摘要

The financial services industry in Europe faces many challenges as it attempts to maximise cost savings, leverage acquisitions and cope with the stresses of changing delivery channels and the need to bring new products and services to market faster. Additionally, the industry must deal with dramatic changes to compliance legislation in Europe and internationally, which bring new levels of risk, both corporate and personal, to senior executives. Companies in highly regulated industries must respond by finding innovative solutions to cut costs and improve efficiency, while at the same time not letting up on its need to retain and acquire customers, bring new products to market and maintain regulatory compliance. Credit Suisse Financial Services has chosen the TopClass e-Learning Suite as their corporate e-Learning solution. This enterprise-wide contract follows a successful three-year deployment at Credit Suisse Private Banking, where TopClass was used to deliver online learning to 8,500 employees. The initial focus of the expanded deployment is legal and compliance training to all 50,000 staff and sales training to the Group's 4,000-strong sales team.