Crowdsourcing usage, task assignment methods, and crowdsourcing platforms: A systematic literature review

摘要

Crowdsourcing is simply the outsourcing of different tasks or work to a diverse groupof individuals in an open call for the purpose of utilizing human intelligence.Crowdsourcing nowadays used to support and enhance software engineering indifferent aspects. In this proposed study, a systematic literature review wasconducted for the last 10 years from 2010 to 2019. During the filtering process, atotal of 120 relevant studies have been identified, and then the most relevant70 studies were selected to include as part of the current study. The proposed studyshows the effect of task assignment in crowdsourcing, such as if a task is assigned toan appropriate worker or an inappropriate worker, what will be the consequences.The study also highlights crowdsourcing usage in the field of software engineering.All the existing task assignment methods used for assigning the task to makecrowdsourcing activity more effective have been analyzed. The study also highlightsall the available crowdsourcing platforms used for a variety of task to be performed.The study concludes by identifying the issues regarding the task assignment and tospecify the methods for enhancement in the assignment of tasks for future researchin crowdsourcing.