'Blamestorming' Versus Brainstorming: Three Tips for Breaking the Costly Circle of Blame at Work

摘要

Does this sound familiar? When the project didn't get completed on time did someone blame the team or another department? When the sale fell through did someone blame the product's pricing or the customer? When the company failed to hit its targets did the CEO blame the senior VP, who blamed the VP, who blamed the director, who blamed the supervisor, who blamed the employees? The blame game is never on the balance sheet, but it's costing companies millions in productivity, sales, customers, and job satisfaction.