机译:使用多层质量函数部署自由贸易港区的服务质量评估:台湾实证研究
Natl Taiwan Ocean Univ Dept Transportat Sci Keelung Taiwan;
Natl Taiwan Ocean Univ Dept Merchant Marine Keelung Taiwan;
Natl Taiwan Ocean Univ Dept Transportat Sci Keelung Taiwan;
Ming Chuan Univ English Language Ctr Taipei Taiwan;
Natl Taiwan Ocean Univ Dept Transportat Sci Keelung Taiwan;
Free trade port zone; Service quality; Quality function deployment (QFD); Multilayer QFD;