Examining alliance management capabilities in cross-sector collaborative partnerships

摘要

While there is a significant amount of research on cross-sector collaboration, we still lack an adequate understanding of the nature and dynamics of Alliance Management Capabilities (AMC) that organizations demand when stretching their inter-organizational relationships beyond the boundaries of their sector. We address this gap by investigating the role of AMC in establishing and maintaining cross-sector collaborations, focusing on the perspective of nonprofit organizations (NPOs). Using qualitative data obtained from a diverse group of NPOs that are actively in collaboration with the business sector, we identified a unique set of AMC that are deployed at the pre- and post-formation stages of collaboration, and concomitantly at both stages (or cross-cutting AMC). Moreover, we provide an integrative framework that explains how these capabilities are leveraged and developed within the context of cross-sector collaboration which takes a circular path that comprises strategic actions and learning routines. We draw implications for theory and practice.