Guest editorial: Interinstitutional performance management: theory and practice of performance indicators at organizational boundaries

摘要

Increasingly, the public sector aims to achieve multiple and interrelated outcomes at different levels. Meanwhile, different units at the same level can pursue different outcomes. Ideally, goal congruency should exist between different goals set by units within or across public sector organizations, but this might not always be the case. For example, the General Accounting Office (1997, p. 6) has reported that "mission fragmentation" is common at the federal government level in the USA, and it is difficult to get stakeholders to think beyond their own program operations and consider the diversity of activities needed for the common outcome (Rajala et al, 2018).