Better Document Processes Could Mean More Revenue

摘要

Ricoh Company, Ltd. is advising companies that improving document processes such as sales and marketing, customer communications, customer onboarding, service and support, developing new products, and billing and collection -which are traditionally seen as a strategy primarily for cost reduction - could yield some surprising revenue benefits - in fact, a potential increase of approximately 10 percent to the top line based on a recent IDC white paper sponsored by Ricoh.