Multi-Criteria Decision Aid for Group Facilitator Election: Application to a Collaborative e-Maintenance Process

摘要

Group decision support system (GDSS) can be appropriate if used in e-maintenance decision-related meeting as a medium for them to share, extract and analyze the information, and making decision. In addition, in any GDSS, facilitation process is capital, since a facilitator makes meetings more productive and efficient, by managing the content. However, the election of the expert's group facilitator has been only based on networks quality between the expert and the breakdown site, while, according to case study and maintenance expert interviews, facilitator election consists in identifying and choosing alternatives to find the best solution based on different factors. Therefore, in this article, to formalize the problem of facilitator election using multicriteria decision aid concepts, knowing that the difficult point is the multiplicity of the criteria set for judging the alternatives in the group coordination election problem.