Assessing the Digital Divide Status of the Jordanian Telecentre

摘要

This study investigates the status of digital divide amongst Jordanian Telecentres. The objective of this study is to analyze the impact of the perceived usefulness, the perceived ease-of-use and the facilitating conditions on the behavioral intention of employees. In addition, the study investigates the effect of the three mentioned factors on the user acceptance while the behavioral intention on the user acceptance is used as a mediating factor. The proposed research model was validated by distributing 150 survey questionnaires to the Telecentres in Jordan. Structural equation modeling (SEM) technique was used to analyze the results. One of the main limitations of this study is that the results cannot be universal since the study was limited to Jordan. Similar study needs to be conducted in different courtiers to either support or negate our results.