Use of a Persona to Support the Interdisciplinary Design of an Assistive Technology for Meal Preparation in Traumatic Brain Injury

摘要

User-centered design (UCD) facilitates the creation of technologies that are specifically designed to answer users' needs. This paper presents the first step of a UCD using a persona, a fictitious character representing the targeted population, which in this case is people having sustained a traumatic brain injury (TBI). The persona is used to better understand the possible interactions of a TBI population with a prototype of a technology that we wish to develop, namely the Cognitive Orthosis for coOKing (COOK). COOK is meant to be an assistive technology that will be designed to promote independence for cooking within a supported-living residence. More specifically, this paper presents the persona's creation methodology based on the first four phases of the persona's lifecycle. It also describes how the persona methodology served as a facilitator to initiate an interdisciplinary collaboration between a clinical team and a computer science team. Creation of personas relied on a clinical model (Disability Creation Process) that contextualized the needs of this population and an evaluation tool [Instrumental Activities of Daily Living (IADL) Profile] that presented a wide range of cognitive assistance needs found in this same population. This paper provides an in-depth description of some of the most frequent everyday difficulties experienced by individuals with TBI as well as the persona's abilities, limitations and social participation during the realization of IADL, and an evaluation of the manifestations of these difficulties during IADL performance as represented through scenarios. The interdisciplinary team used the persona to complete a first description of the interactions of a persona with TBI with COOK. This work is an attempt at offering a communication tool, the persona, to facilitate interdisciplinary research among diverse disciplines who wish to learn to develop a common language, models and methodologies at the beginning of the design process.RESEARCH HIGHLIGHTSPersonas as a communication tool to facilitate interdisciplinary design research.The use of personas as a means of developing common knowledge and vocabulary among interdisciplinary team members.Personas as a UCD representation of the common characteristics of a population with complex cognitive needs.Use of personas as a means of representing how deficits experienced by persons with traumatic brain injury can impact independence in instrumental activities of daily living.A scenario as a means of establishing the main functionalities and user interactions of an assistive technology named COOK, based on a persona's assistance needs.