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机译:扭转关系螺旋:从其外包中的恶毒到良性周期
Department of Management Tilburg University Tilburg The Netherlands;
Provoque Consulting B.V. The Hague The Netherlands;
Brightlands Institute for Supply Chain Innovation Maastricht University Maastricht The Netherlands;
Department of Management Tilburg University Tilburg The Netherlands;
action research; collaborative service design (CSD); combined-method approach; IT outsourcing (ITO); relationship dynamics; system dynamics;