Measuring Individual Differences in the Perfect Automation Schema

摘要

Objective A self-report measure of the perfect automation schema (PAS) is developed and tested.n Background Researchers have hypothesized that the extent to which users possess a PAS is associated with greater decreases in trust after users encounter automation errors. However, no measure of the PAS currently exists. We developed a self-report measure assessing two proposed PAS factors: high expectations and all-or-none thinking about automation performance.n Method In two studies, participa