Picture a fleet whose job it is to keep an airport's runway and taxiways clear of snow during the winter. Due to the nature of the job, prolonged idling causes soot to build up in the engine, leading, potentially, to the truck's engine entering derate mode. If that fleet doesn't own the proper scan tools, then they have to call the OEM's dealer out to address with the issue. This costs the fleet both time and money and prevents the snow from being cleared at a busy airport. This situation is an example of why owning the proper scan tool is critical to a smoothly-running fleet, shares Chris Freeman, director of heavy-duty sales/training at Autel. "Every time this fleet calls the dealer out to unlock this derate, it costs $300. Well, they call them out on average 25 times a year, so you can see how that cost adds up very quickly," he says.
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