THERE IS not a business in the world that has not been impacted by the COVID-19 pandemic. Organisations up and down the country have had to make some serious adjustments to their operations. They will have either floundered or flourished when trying to respond to the challenges suddenly thrown their way. Few businesses really understand the importance of a robust business continuity plan until they have to put it into action. Hopefully, this pandemic will have highlighted the importance of developing and testing a business continuity plan, to trial its effectiveness long before a disaster does strike. Business continuity plans are the ultimate strategy for when things go wrong.They are designed to detail any risks that could impact the business and how the business must react in order to continue operating with minimal disruption or downtime. Of course, the very nature of a business continuity plan means that you cannot be too specific about what incident could lead to its implementation. Your plan needs to be adaptable and flexible to a whole range of scenarios. The plan needs to cover physical disasters including fire, flood, staff illnesses and IT issues, and wider incidents such as pandemics.
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