NEAR MISS: LEARNING, NOT BLAMING

摘要

There is a growing interest in near-miss re-porting in our industry. This is good news for the fire service. Several programs are involved in collecting and analyzing the actions, decisions, and outcomes of these incidents. We learn valuable lessons to help avoid and prevent future events by using these data correctly. The methods and goals of groups involved in capturing these data are just as critical as the data. How we package and deliver the observations and conclusions we uncover to firefighters nationwide will be equally important. If our goals are misaligned or our processes misdirected, all the energy and time invested will do little if any good for our industry. In fact, poorly directed actions resulting from flawed data interpretations may hurt the fire service. I can proudly say that the "firefighters" in control of the processes today are passionate, focused, and striving to do the investigations the right way.