Last month, I started a discussion about a fire officer who was my boss when I was a young firefighter. He created a set of lessons for me that have lasted a lifetime. He served as a role model during the most formative time in my career-the time when I was attempting to learn how leadership was connected to effective performance (among a ton of other lessons). I described some of his characteristics and capabilities and related how the word "handler," reserved for and rarely used to describe an A+, real, live, exceptional, fire-eating humanoid suited him to a "T."
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