Improving Your Organization: Everyone's a Teacher

摘要

Stein and Berardinelli talk about the firefighters awareness of safety issues and how they share their knowledge with fellow crew members. Stein and Berardinelli say that teaching is one of the important roles that firefighters have. Helping others to their best is a great opportunity for all of them, so they aspire to do it well. Stein and Berardinelli add that sometimes a bad example teaches a lesson as well as a good one.