OPENSIGNAL STUDY: OPTUS AND VODAFONE USERS HAD WORSE MOBILE EXPERIENCE BEFORE SWITCHING TO ANOTHER PROV IDER, TELSTRA USERS LESS LIKELY TO SWITCH

摘要

Analytics company Opensignal analysed the mobile experience of users who switched mobile operators (or those who decided to quit), and found that two out of three users had an unsatisfactory experience before they jumped to another provider.