ELEMENTS OF PERSUASION-PART 5

摘要

Influencing and changing others' outlooks is part of being a sales person. Many salespeople have a knack for dealing with people, but certain persuasion techniques have proven to be assets for successful salespeople. This series, which began in January, reviews 33 proven persuasion techniques. With them, salespeople can turn situations around to their advantage. The right words can persuade a customer to buy, but ill-chosen words can trigger disaster. Certain "red flag" words will almost invariably result in controversy, which salespeople obviously want to avoid in a selling situation. After all, the goal is making an agreement.