A world of opportunity

摘要

Earlier this year, a group of politicians from Britain's left-of-centre Labour Party made a field trip to EXL Service, an Indian outsourcing firm in Delhi. Its charming boss, Vikram Talwar, must have worked wonders. On their return, the politicians chided Britain's trade unions for being negative about sourcing work from poor countries, and praised EXL Service's facilities for its workers. These included a health clinic, a gym and a good staff canteen. Laura Moffat, one of the politicians, approvingly told the Financial Times: "The benefits EXL offered its employees would be a wish-list for us in Britain."