INTEGRATION OF THE DIMENSIONS OF COMPUTERIZED HEALTH INFORMATION SYSTEMS AND THEIR ROLE IN IMPROVING ADMINISTRATIVE PERFORMANCE IN AL-SHIFA MEDICAL COMPLEX

摘要

The aim of the research is to identify the integration of the dimensions of computerized health information systems and their role in improving administrative performance in Dar Al-Shifa Medical Complex. The researchers used the questionnaire method to collect data and the random stratified sample method. A sample of 30 questionnaires was distributed to test the internal consistency, structural honesty and stability of the questionnaire. After verifying the validity and reliability of the test, (220) questionnaires were distributed to the study population and (197) responses were retrieved with the rate of (89.5%). The study found that the field of "equipment and equipment used" is not statistically significant at the level of (α≤ 0.05), indicating that the average response rate for this field is not significantly different from the average approval level (3). This means that there is moderate approval by the sample members in this field. The field of "databases used" is statistically significant at the level of significance (α≤ 0.05), indicating that the average response to this field has exceeded the average approval level (3). This means that there is considerable approval by the sample Paragraphs of this field. The field of "networks" is statistically significant at the level of significance (α ≤ 0.05), indicating that the average response to this field has exceeded the degree of intermediate approval which is (3) which means that there is a high degree of approval by the respondents of the field. The field of "senior management support" is not statistically significant at the level of significance (α ≤ 0.05), indicating that the average response rate for this field is not significantly different from the average approval level (3). This means that there is moderate approval by individuals sample on this field. The results showed a statistically significant relationship between computerized health information systems on improving administrative performance at Dar Al-Shifa Medical Complex - Gaza at a statistical significance level (α ≤ 0.05). The existence of a statistically significant relationship between equipment and devices used to improve administrative performance in Dar Al-Shifa Medical Complex - Gaza at a statistical significance level (α ≤ 0.05). A statistically significant relationship to the databases used to improve administrative performance at Dar Al-Shifa Medical Complex-Gaza at a statistical significance level (α ≤ 0.05). The results also confirmed a relationship between the networks to improve the administrative performance in Dar Al-Shifa Medical Complex-Gaza. There is a relationship to support the senior management to improve the administrative performance in Dar Al-Shifa Medical Complex - Gaza. The results also confirmed the existence of a relationship between users of the system to improve the administrative performance in Dar Al-Shifa Medical Complex-Gaza. The study reached a number of recommendations including: The need to establish a specialized department of computerized health information systems, with clear responsibilities, and includes technical and administrative specialists and health personnel, and the number and efficiency required, working as a team work to apply the mechanisms of work computerized health information systems, and be in direct contact with staff in clinics and sections to provide services and technical support as soon as possible with the best quality. Increased support from senior management to users by encouraging them to use computerized health information systems and understanding their different needs. The interest in providing the material resources of equipment and devices used in the computerized health information system. The use of database systems in administrative and medical decisions in clinics and departments has the effect of raising the effectiveness of decisions by improving their quality. Attention to the provision of modern networks characterized by rapid communication, and the problem of slow network, through the provision of a main server. Provide a special e-mail to each employee using the computerized health information system, which facilitates the exchange of data between employees and increases communication with senior management.