The Contribution of Psychological Capital Elements and Emotional Dissonance in Predicting the Psychological Burnout among Counselors in Jordan

摘要

This study aimed to reveal the level of psychological burnout, psychological capital, and emotional dissonance, and the degree to which they contribute to explain the variation in psychological burnout among psychological counselors in Jordan. The researchers developed psychological burnout scale, the psychological capital, and the emotional dissonance scales and their validity and reliability were assured. The sample of the study consisted of (258) psychological counselors working in schools of the directorates of education in Al-Mafraq and Al-Zarqa. The results indicated that optimism, self-efficacy, hope and emotional dissonance explained (46.4%) of the explained variance of psychological burnout. The study recommended investing in interventions that contribute to improving job resources through developing psychological capital, and reduce emotional dissonance, and thus reducing the level of psychological burnout.