Processual Analysis on Organizational Decision-making: A Practical Approach to Explore Teachers’ Decision-making and Classroom Management in a Private Secondary School in Subang, Selangor

摘要

This paper presents the features, rationale and theoretical support to use Pettigrew's (1987) model of processual analysis as an initial guide to explore organizational decision-making in a private education institution. Processual analysis suggests that case studies conducted on organizational decision-making should not be concentrated on the process itself, but issues encountered during decision-making and perceptions of teachers as decision-makers. As a result of further exploration, both theoretical and conceptual frameworks were expanded from the model through other support of literature review and initial participant observation surrounding the researched organization.