Quality Management System-Some Reflections

摘要

With the increasing demand for high quality products in every field, the demand for a good quality management system (QMS) in every organisation is increasing. This has since been wellappreciated by many organisations who have adopted QMS like IS0 9000, which has standardised the requirements for QMS. A well-organised QMS benefits the organisation in achieving its goals and sucess in its missions. In this paper, author's experiences in QMS and its implementation during his long tenure at ISRO, are briefly described. The author recalls a few incidents he faced during working on the projects of ISRO and DRDO, highlighting issues wrt quality and reliability, QMS, and IS0 9000 implementation. A few guidelines for effective QMS implementation are also suggested