Enhancing the Effectiveness and Efficiency of Control Room Operators – A Roadmap-based Approach for Selecting Interaction Technologies for Defence and Safety-critical Organisations and Industries

摘要

Innovations in user interaction technologies play an increasingly important role in the marketing of products and services. This paper presents a systematic and easy-to-update method for the evaluation of innovations. It discusses criteria for selecting innovations for consumer products and an approach for the definition of selection criteria for defence and safety-critical organisations and industries. Those criteria are illustrated in the example of use cases from ARTEMIS project HoliDes addressing adaptation features in the workplaces of control room operators.