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Implementation of Business Process Reengineering in Human Resource Management

机译:人力资源管理中业务流程再造的实现

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The whole business of an organization is carried out through business processes. The process is a set of interconnected activities with interactions, which are transforming the object (as its input) into a result (as its output), where employees are adding a certain procedural values, using the resources of the organization. There are permanent requirements for the changes in performances, innovations, increasing flexibility and improving the economic performance of the company trough the process orientation. The main objective of this paper was to explore possibilities for improvement of important business processes, such as human resource management, in petroleum industry with the technique of business process reengineering and business process improvement. In this paper the authors presented the improvement process of one of the most important function in each organization – human resources function, by using management tools of BPR supported with the lean tools such as value stream mapping VSM. Methodology used in this paper included step approach in line with the Harvard Business School Business (HBS, 2010) process improvement supported with value stream mapping (VSM) lean tools. In the first part of the paper, the authors presented a theoretical review of the literature of business process reengineering and human resource management (HRM), with a special focus on the function of human resources in large companies where the research was done. After the theoretical review, business process improvement (BPI) of HRM in specific company was presented trough comparison of the state of HR function before restructuring and the state of the performances of the HR function after the BPI implementation with all the characteristics and efficiency indicators. Based on the obtained results, it can be concluded that the combination of HBS methodology and VSM tools can contribute to the improvement in the form of the reductions of hierarchical levels in organization within the company and in the form of advancement of work processes within the company. This was primarily reflected in the increase of the effectiveness and efficiency, in reducing of the time required for the execution of the processes, and saving resources. This paper presents one year case study, where the research was made to point out the significance of BPR of HR function in large companies. The authors tried to explain the main areas of HR process in a large production companies so as the improvements could be achieved by using BPR techniques supported by VSM lean tools. DOI: http://dx.doi.org/10.5755/j01.ee.25.2.4590
机译:组织的整个业务都是通过业务流程来完成的。该过程是一组具有交互作用的相互联系的活动,这些活动将对象(作为其输入)转换为结果(作为其输出),员工在此使用组织的资源添加一定的过程价值。通过流程导向对性能,创新,增加灵活性和提高公司的经济绩效有永久性的要求。本文的主要目的是探索使用业务流程再造和业务流程改进技术改善石油行业重要业务流程(如人力资源管理)的可能性。在本文中,作者通过使用BPR的管理工具(如价值流映射VSM)支持的BPR管理工具,介绍了每个组织中最重要的功能之一-人力资源功能的改进过程。本文使用的方法包括与哈佛商学院商务(哈佛商学院,2010年)流程改进相一致的步骤方法,并采用了价值流图(VSM)精益工具。在本文的第一部分中,作者对业务流程再造和人力资源管理(HRM)的文献进行了理论综述,并特别着重于研究所在的大公司中的人力资源功能。经过理论综述,通过比较重组前后人力资源职能的状况和实施后的人力资源职能绩效的状况,结合具体的特征和效率指标,对特定公司的人力资源管理业务流程进行了改进。根据获得的结果,可以得出结论,HBS方法和VSM工具的组合可以通过减少公司内部组织的层次结构级别以及改善公司内部工作流程的形式来做出改进。这主要体现在效率和效率的提高,减少了执行流程所需的时间以及节省资源方面。本文提出了一个为期一年的案例研究,旨在指出大公司人力资源职能的业务流程再造的重要性。作者试图解释大型生产公司中人力资源流程的主要领域,以便通过使用由VSM精益工具支持的BPR技术来实现改进。 DOI:http://dx.doi.org/10.5755/j01.ee.25.2.4590

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