The Use Of Databases For Information Storage And Retrieval In Selected Banks In Delta State, Nigeria.

摘要

ABSTRACT: - This study investigates the use of databases in information storage and retrieval in some selected banks in Delta state, Nigeria. Variables to support the study were reviewed under the following areas: concept of information, concept of databases, concept of information storage and retrieval, role of ICT in information storage and retrieval, challenges of effective information storage and retrieval. A descriptive survey research method was used and data were collected through the use of questionnaire. 92 copies of questionnaire were administered and retrieved back from respondents and the use of statistical tool of simple percentage and frequency count was used for analysis. Research findings revealed that: Parent bodies of banks are the sole source of funding the use of databases in the selected Banks in Delta State, that there are adequate skilled ICT personnel for rendering services through the storage and retrieval of information/data at the banks, there are ICT software and hardware facilities used for storage and retrieval of data/information in the banking industry which includes telephone, finnacle, signature systems, Microsoft exchange, Microsoft excel, credit card management, and flexcable. Staff training in the use of database for information storage and retrieval in Delta State banking industries is mostly quarterly, the normal duration of the maintenance of ICT facilities is mainly on weekly and monthly basis depending on the level of usage, there are problems militating against the services rendered by staff to users/customers in the use of database for information storage and retrieval in the selected banks in Delta state. Recommendations were also made to include; Upgrading of databases by incorporating new innovations and technique in application in banking services and financial information management, proper time management will yield better results in managing information, bandwidth that will accommodate the number of bank staff and customers, an equipped IT department will assist in management of information, constant upgrading of anti-virus to guard against virus attack.