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Challenging the Status Quo ... Co-designing the future of child and youth mental health services with young people

机译:挑战现状...与年轻人共同设计儿童和青少年心理健康服务的未来

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Introduction : The commitment to partnering with consumers and carers remains a stable priority for mental health services. This is evidenced by an emerging lived experience workforce. Research demonstrates that when people share their lived experience they can have a positive impact on the recovery journeys of others. Less clear is the role of young people in peer support roles, especially within child and youth mental health settings. There is no known dedicated child and youth mental health peer workforce operating within Queensland public mental health services. This paper will challenge the status quo and pose the question “why not”. Furthermore, this paper will examine how a large child and youth mental health service has developed and sustained a model of meaningful consumer and carer participation for more than ten years. It will analyse the key success factors such as organisation readiness, mutuality and co-design practice. This paper will explore the trajectory of consumer and carer participation to the current work occurring to implement a dedicated youth mental health peer workforce. Practice Change Implemented : The experiences of consumers, carers, clinicians and managers over the past decade have driven many practice changes, including defining and refining meaningful consumer and carer particiaption and engagement, governance mechanisms, as well as policies and procedures. The paper will share the lived experience of a young person (co-author) who has transitioned from service user to valued mental health worker and will explore the key ingredients that have led to the organisational readiness to co-design, develop, implement and evaluate an innovative youth peer support worker model, using a participatory action research approach. Aims : The paper aims to showcase integrated practice and present the voice of lived experience, to shift perceptions about the value of consumers and carers working in partnership with health professionals and improve integrated mental health services for young people and families. Highlights : The paper will showcase lessons learned and common threads gleaned from young people, parents and carers as well as from clinicians and managers including: Value your experiences Listen to young people and what they want Do not reinvent the wheel - learn from others Perseverance is the key ingredient to change, closely followed by commitment and action Co-designing services for young people with young people is hugely rewarding and improves service delivery and consumer outcomes and experiences Furthermore, it will identify the success factors and limitations and barriers to working alongside young people and present the collaborative partnership between Children’s Health Queensland Hospital and Health Service and Health Consumers Queensland as we embark on co-designing the youth peer support workforce with young people. Discussion and conclusions : Creating a valued youth peer workforce is more than merely transplanting a model into an organisation, you need to nurture and build the machinery that supports meaningful integration of the lived experience. It is believed that CYMHS has created this foundation and the establishment of a youth peer workforce is a much-desired outcome of years of preparatory work.
机译:简介:与消费者和护理人员合作的承诺仍然是精神卫生服务的稳定优先事项。新兴的经验丰富的劳动力队伍证明了这一点。研究表明,当人们分享自己的生活经验时,他们可以对他人的康复过程产生积极影响。年轻人在同伴支持中​​的作用还不清楚,尤其是在儿童和青年心理健康环境中。昆士兰公共精神卫生服务机构内没有已知的专门从事儿童和青少年精神卫生工作的同龄人。本文将挑战现状,并提出“为什么不这样做”的问题。此外,本文将探讨大型儿童和青少年精神卫生服务如何发展并维持一种有意义的消费者和护理者参与模式超过十年。它将分析关键的成功因素,例如组织准备,互助和共同设计实践。本文将探讨消费者和护理人员参与当前为实施专门的青年精神卫生同伴劳动力而开展的工作的轨迹。实施的实践更改:过去十年中,消费者,护理人员,临床医生和管理人员的经验推动了许多实践更改,包括定义和完善有意义的消费者和护理人员的参与和参与,治理机制以及政策和程序。本文将分享一个年轻人(合着者)的生活经验,该年轻人已从服务使用者转变为有价值的精神卫生工作者,并将探讨导致组织愿意共同设计,开发,实施和评估的关键因素。创新的青年同伴支持工作者模型,采用参与式行动研究方法。目的:本文旨在展示综合实践并表达生活经验的声音,以改变人们对与卫生专业人员合作的消费者和护理人员价值的认识,并改善针对年轻人和家庭的综合精神卫生服务。要点:本文将展示从年轻人,父母和照料者以及从临床医生和管理人员那里汲取的经验教训和共同思路,包括:珍惜您的经历倾听年轻人及其想要的东西不要重蹈覆辙-向他人学习恒心是改变的关键要素,紧随其后的是承诺和行动为年轻人和年轻人共同设计服务具有巨大的收获,并改善了服务的提供,消费者的成果和经验。此外,它将确定成功因素,局限性以及与年轻人一起工作的障碍昆士兰儿童保健医院与昆士兰州健康服务与健康消费者组织之间的合作伙伴关系,我们将着手与年轻人共同设计青年同伴支持员工队伍。讨论和结论:建立一支有价值的青年同伴队伍不仅仅是将模型移植到组织中,您还需要培育和构建支持对生活经验进行有意义的整合的机制。相信CYMHS奠定了这一基础,建立青年同伴队伍是多年筹备工作的理想结果。

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