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The Five Eyes of Innovation

机译:创新的五只眼

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Introduction : Singapore recognises that it faces an unprecedented convergence of factors in the near future that threatens its social fabric and economic survival. The population is rapidly ageing, second only to Japan within Asia. Because of its below-replacement fertility rate and despite the potential social unease, its population has had to grow for economic sustainability. Its leading-edge medical capabilities and excellent demographic indicators must be balanced with the cost of the medical advances that enable these outcomes. Already, Singapore has embraced elements of innovations in healthcare delivery seen in other countries like New Zealand, Sweden, the United States, and the United Kingdom, or in corporate entities like Geisinger and Kaiser Permanente. Through extensive study, study visits, and visiting experts, Singapore has set out to learn from the best around the world. Uniquely, Singapore has set up a public agency dedicated to supporting the implementation of Integrated Care, and even organised the inaugural World Congress on Integrated Care. Many programmes have been piloted and implemented, from internationally well-established care models quickly adapted to the local healthcare ecology, to homegrown innovative approaches requiring much outcome and impact evaluation. Many relate to direct care delivery but others include restructuring subsidies, establishing IT systems, inter-professional training, and regional systems. This presentation considers the relative roles of incremental quality improvement, straightforward implementation, simple copying or importation, to reverse engineering, and outright raw invention. Method : Through a review of current information, an inventory is compiled of the various Integrated Care efforts in Singapore. Their foundations, origins and backstories are clarified, where necessary, with principals. The results are then presented in a conceptual framework that systematically describes the common and less common processes for generating the impetus to and directions of change, and the factors that influence their adoption. Results : Recent changes in Singapore’s healthcare system at the macro, meso and micro levels are systematically described based on a conceptual framework that identifies and distinguishes the influence of efforts in other countries, and local adaptations and innovations. The description is illustrated with local examples of how such programmes are conceived, designed, implemented and evaluated. The predominant approaches are described in an alliterative fivefold categorisation of Improvement, Implementation, Importation, Imitation, and Invention. Discussion : Ultimately patients and the population must benefit from our efforts in Integrated care, but it is also useful to lift our thinking above the practical on-the-ground implementations to consider how we think about how we design and create such innovations. While our mental models are often accepting of “anything new” as being “innovative”, there are relatively few absolute inventions. Learning from these examples requires the student to be discriminating in terms of both what can be usefully imported and adapted, how these changes may be done, and what requires a change in the larger environment to successfully take root. Salient lessons are discussed. True innovations (ie the inventions) arise because of some critical insight that transform the mental framing or paradigm. Innovation is not about finding the better answer but seeing the better question.
机译:简介:新加坡意识到,在不久的将来,它面临着前所未有的各种因素融合,威胁到其社会结构和经济生存。人口正在迅速老龄化,在亚洲仅次于日本。由于其低于生育率的生育率,尽管存在潜在的社会不安,其人口仍必须增长以实现经济可持续性。其先进的医疗能力和出色的人口统计指标必须与实现这些结果的医疗进步成本相平衡。在新西兰,瑞典,美国和英国等其他国家,或在Geisinger和Kaiser Permanente等公司实体中,新加坡已经接受了医疗保健服务创新的创新要素。通过广泛的研究,考察访问和访问专家,新加坡已着手向世界上最好的国家学习。独特的是,新加坡成立了致力于支持综合护理实施的公共机构,甚至举办了首届世界综合护理大会。从快速适应当地医疗生态的国际公认的护理模式,到需要大量结果和影响评估的本土创新方法,许多计划已经试行和实施。许多涉及直接护理的提供,但其他一些则包括重组补贴,建立IT系统,专业间培训和区域系统。本演示文稿考虑了增量质量改进,直接实现,简单复制或导入,逆向工程和完全原始发明的相对作用。方法:通过对当前信息的审查,汇总了新加坡各种综合护理工作的清单。必要时,通过校长阐明其基础,起源和背景。然后,将结果呈现在一个概念框架中,该框架系统地描述了产生变革动力和变革方向的常见和较不常见的过程,以及影响其采用的因素。结果:基于概念框架,系统地描述了新加坡医疗体系在宏观,中观和微观层面上的最新变化,该框架确定并区分了其他国家的努力影响以及本地适应和创新。通过有关如何构思,设计,实施和评估此类程序的本地示例来说明本说明。主要方法在改进,实现,导入,模仿和发明的替代性五种分类中进行了描述。讨论:最终,患者和人群必须从我们在综合护理中的努力中受益,但是将我们的思想超越实际的现场实施方式,以考虑我们如何考虑如何设计和创造这种创新,这也很有用。尽管我们的思维模式经常将“新事物”视为“创新”,但绝对发明却很少。从这些例子中学习要求学生在可以有用地导入和修改的内容,如何进行这些更改以及需要在较大的环境中进行更改才能成功生根的方面进行区分。讨论了重要的课程。真正的创新(即发明)之所以出现,是因为一些关键的见解改变了思维框架或范式。创新不是寻找更好的答案,而是看到更好的问题。

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