Smart Healthcare Digitalization: Using ICT to Effectively Balance Exploration and Exploitation within Hospitals:

摘要

Most of the literature on healthcare digitalization is focused on the benefits, the barriers and the determinants of the adoption of ICT-based solutions within hospitals. Little is understood about how hospital digitalization can be accomplished or how this digitalization fosters an increase in hospital performance — both in terms of quality improvement and cost rationalization — by ambidextrously combining the exploration and exploitation of hospital assets. This paper sheds a preliminary light on the topic, identifying a set of action-oriented propositions for smart healthcare digitalization within hospitals.